SIT30622 Certificate III in Hospitality
COURSE DESCRIPTION
The SIT30622 Certificate III in Hospitality reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
ENTRY REQUIREMENTS
There are no stated entry requirements for SIT30622 Certificate III in Hospitality
DURATION
52 weeks based on customisation with employer requirements but may vary based on:
- Customisation and employment outcome for elective units of competency selected
- Employee availability release time per week for work place training
EMPLOYMENT OUTCOMES
Possible job titles include:
- Espresso coffee machine operator
- Food and beverage attendant
- Front desk receptionist
- Front office assistant
- Function attendant
- Function host
- Gaming attendant
- Guest service agent
- Housekeeper
- Restaurant host
- Senior bar attendant
- Waiter
PATHWAYS
Pathways into the qualification:
This qualification is suitable for either direct entry or progression from SIT20322 Certificate II in Hospitality
Pathways from the qualification:
After successfully achieving SIT30622 Certificate III in Hospitality, further training pathways from this qualification include SIT40422 Certificate IV in Hospitality.
QUALIFICATION STRUCTURE AND CONTENT
SIT30622 Certificate III in Hospitality consists of Fifteen (15) units of competency:
- Six (6) core units, plus
- Nine (9) elective units
| Unit Code | Unit Title | C/E |
| SITHIND006 | Source and use information on the hospitality industry | Core |
| SITHIND008 | Work effectively in hospitality service | Core |
| SITXCCS014 | Provide service to customers | Core |
| SITXCOM007 | Show social and cultural sensitivity | Core |
| SITXHRM007 | Coach others in job skills | Core |
| SITXWHS005 | Participate in safe work practices | Core |
| SITXFSA005 | Use hygienic practices for food safety | Elective |
| CPPCLO3100 | Maintain cleaning storage areas | Elective |
| SIRXSLS001 | Sell to the retail customer | Elective |
| SITHCCC024 | Prepare and present simple dishes | Elective |
| SITHKOP009 | Clean kitchen premises and equipment | Elective |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers | Elective |
| SITXFSA006 | Participate in safe food handling practices | Elective |
| BSBSUS211 | Participate in environmentally sustainable work practices | Elective |
| SITXWHS006 | Identify hazards, assess and control safety risks | Elective |
CUSTOMISATION
Pivotal Education understands the philosophy that training should be tailored to suit individual client’s business objectives. Therefore, Pivotal Education can customise the elective units of competency to suit prospective client’s specific industry requirements. Customisation may result in changes to the duration required to complete the qualification.
DELIVERY LOCATIONS
Pivotal Education delivers in the following locations:
- Workplace – employees can benefit from training and assessment in the work place and particularly in their work area to make the experience meaningful and relevant to vocational outcomes
- Pivotal Education – small classes can benefit from training and assessment at Pivotal Education’s own meeting room.
- External Venues – Pivotal Education arranges meeting rooms and simulated environments where required to deliver and assess part of a qualification or single unit of competency
DELIVERY STRUCTURE
Training is delivered through blended flexible work-based training and assessment including group sessions, one to one delivery and work station observation. This may include:
- Face to Face instruction in a designated quiet area
- Practical demonstration/observation in the work station area as required
- Mentoring
- Integrated online learning through Canvas
- Component of self-paced study to research and prepare for assessments
- Workplace supervision
ASSESSMENT REQUIREMENTS
Students will be assessed using relevant assessment methods for each unit which includes but is not limited to the following:
- Short Answer Assessment Questions
- Practical demonstration/ observation
- Project Task
- Third Party report *
- indicates essential evidence of completing a work-based training
EXIT POINT/AWARD
Students that successfully complete all 15 units of competency as stated in the Course Structure will be issued with SIT30622 Certificate III in Hospitality by Pivotal Education. This qualification is recognised nationally under the Australian Qualifications Framework (AQF).
Students that complete some but not all of the units of competency as stated in the Course Structure may be issued with a Statement of Attainment by Pivotal Education. It will identify only those units of competence that have been completed as part of the qualification and recognised nationally under the AQF.
Get in Touch
Have an enquiry or some feedback for us? Fill out the form below to contact our team.
