TLI30321 Certificate III in Supply Chain Operations


TLI30321 Certificate III in Supply Chain Operations is a qualification for those engaged in supply chain operations and includes specialisations for logistics and warehousing operations.

It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in selecting equipment, services or contingency measures within known time constraints. It may also include responsibility for coordinating the work of others.

Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements.


There are no stated entry requirements for TLI30321 Certificate III in Supply Chain Operations


Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

  • Logistics operator
  • Rail terminal operator
  • Supply chain administration officer
  • Supply chain administration operator
  • Warehouse operator


Pathways into the qualification:

A pathway for candidates considering this qualification include TLI20421 Certificate II in Supply Chain Operations

Pathways from the qualification:

After successfully achieving TLI30321 Certificate III in Supply Chain Operations, candidates may develop through the leadership and management pathway to:

  • TLI40321 Certificate IV in Supply Chain Operations – to
  • TLI50221 Diploma of Logistics


TLI30321 Certificate III in Supply Chain Operations course structure requires students to successfully complete fourteen (14) units of competency with a warehousing specialisation as follows:

  • Two (2) core units of competency
  • Twelve (12) elective units of competency
Unit Code Unit Title C/E
TLID0020 Shift materials safely using manual handling methods Core
TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Core
TLIA0004 Complete receival and despatch documentation Elective – specialisation
TLIA0010 Identify goods and store to specification Elective – specialisation
TLIA0015 Organise receival and despatch operations Elective – specialisation
TLIX0013X Maintain stock control and receivables Elective – specialisation
TLIL0007Complete workplace induction procedures Elective
BSBPEF301 Organise personal work priorities Elective
TLIU2012 Participate in environmentally sustainable work practices Elective
TLIA3026 Monitor storage facilities Elective
TLIJ3003 Apply quality systems Elective
TLIE2007 Use communication systems Elective
TLIA0022Pick and process orders Elective
TLIF0025Follow work, health and safety procedure Elective


Pivotal Education understands the philosophy that training should be tailored to suit individual client’s business objectives. Therefore, Pivotal Education can customise the elective units of competency to suit prospective client’s specific industry requirements. Customisation may result in changes to the duration required to complete the qualification.


Pivotal Education delivers in the following locations:

  • Workplace – employees can benefit from training and assessment in the work place and particularly in their work area to make the experience meaningful and relevant to vocational outcomes
  • Pivotal Education – small classes can benefit from training and assessment at Pivotal Education’s own meeting room.
  • External Venues – Pivotal Education arranges meeting rooms and simulated environments where required to deliver and assess part of a qualification or single unit of competency


Training is delivered through blended flexible work-based training and assessment including group sessions, one to one delivery and work station observation. This may include:

  • Face to Face instruction in a designated quiet area
  • Practical demonstration/observation in the work station area as required
  • Mentoring
  • Integrated online learning through Canvas
  • Component of self-paced study to research and prepare for assessments
  • Workplace supervision


Students will be assessed using relevant assessment methods for each unit which includes but is not limited to the following:

  • Short Answer Assessment Questions
  • Practical demonstration/ observation


Students that successfully complete all 14 units of competency as stated in the Course Structure will be issued with TLI30321 Certificate III in Supply Chain Operations by Pivotal Education. This qualification is recognised nationally under the Australian Qualifications Framework (AQF). Students that complete some but not all of the units of competency as stated in the Course Structure may be issued with a Statement of Attainment by Pivotal Education. It will identify only those units of competence that have been completed as part of the qualification and recognised nationally under the AQF.


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