Certificate III in Warehousing Operations


The TLI31616 Certificate III in Warehousing Operations is a general qualification for the Warehousing and Storage Industry. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement in selecting equipment, services or contingency measures and within known time constraints.


There are no entry requirements for TLI31616 Certificate III in Warehousing Operations.


The duration for TLI31616 Certificate III in Warehousing Operations is 665 hours delivered over 83 weeks but may vary based on:

  • Customization and employment outcome for elective units of competency selected
  • Employee available release time per week for work place training
  • Submission of evidence for RPL or credit transfer


Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • General warehouse operator
  • Postal worker
  • Store person


Pathways into the qualification:

Preferred pathway for candidates considering this qualification include:

  • TLI21616 Certificate II in Warehousing Operations

Pathways from the qualification:

After successfully achieving TLI31616 Certificate III in Warehousing Operations, candidates may progress through the logistics and warehousing pathway to:

  • TLI41816 Certificate IV in Warehousing Operations, then to
  • TLI50415 Diploma of Logistics


TLI31616 Certificate III in Warehousing Operations course structure requires students to successfully complete nineteen (19) units of competency as follows:

  • Three (3) core units of competency
  • Sixteen (16) elective units of competency
Unit Code Unit Title C/E
TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures Core
TLIL1001 Complete workplace orientation/induction procedures Core
TLIF1001 Follow work health and safety procedures Core
TLIF3004 Organise work health and safety procedures in the workplace Elective
BSBWOR301 Organise personal work priorities and development Elective
TLIU2012 Participate in environmentally sustainable work practices Elective
TLIA3004 Process receipt and delivery of containers and cargo Elective
TLIE3004 Prepare workplace documents Elective
TLIA3024 Organise warehouse records operations Elective
TLIA3015 Complete receival/despatch documentation Elective
TLIA3016 Use inventory systems to organise stock control Elective
TLIA3017 Identify products and store to specifications Elective
TLIA3018 Organise despatch operations Elective
TLIA3019 Organise receival operations Elective
TLIA3026 Monitor storage facilities Elective
TLIA3038 Control and order stock Elective
TLIA3039 Receive and store stock Elective
TLIJ3002 Apply quality systems Elective
TLIG3002 Lead a work team or group Elective


Pivotal Education understands the philosophy that training should be tailored to suit individual client’s business objectives. Therefore, Pivotal Education can customise the elective units of competency to suit prospective client’s specific industry requirements. Customisation may result in changes to the duration required to complete the qualification.


Certificate III in Warehousing Operations can be delivered in the following locations:

  • Workplace
  • Pivotal Education campus
  • Arranged external venue


Training is delivered through flexible work-based training & assessment including group sessions, one to one delivery and work station observation. This may include:

  • Face to face instruction in a designated quiet area
  • Practical demonstration in their work area as required
  • Mentoring as required
  • Component of self-paced study (as required) and
  • Workplace supervision


Students will be assessed using relevant assessment methods for each unit which includes but is not limited to the following:

  • Short answer assessment questions
  • Practical demonstration observation
  • Project task
  • Portfolio of evidence/workplace documents
  • Third party report
  • Indicates essential evidence of completing a work-based training

Assessment is conducted at the following session to which the training has been conducted allowing the participant to carry out tasks directly related to the unit of competency studied and the supervisor to adequately observe the student in depth during this time period.


For each unit, Students are provided with the following:

  • Student guides
  • Learning materials
  • Online support for some units (based on trainer’s recommendation)
  • Student assessments


Students that successfully complete all 19 units of competency as stated in the Course Structure will be issued with a certificate for TLI31616 Certificate III in Warehousing Operations by Pivotal Education.

This qualification is recognised nationally under the Australian Qualifications Framework (AQF).


Please refer to Pivotal Education website at https://www.pivotal.edu.au/ for details of the following conditions of enrolment:

  • Student entry support
    • Language literacy numeracy
    • Recognition of prior learning
    • Credit transfer
  • Eligibility
  • Applications
  • Verification of documentation
  • Deferral of commencement
  • Personal and contact details
  • Unique student identifier
  • Fee payments
  • Refund and cancellation
  • Complaints
  • Termination
  • Consumer rights


This course is government subsidised. It means you may be eligible to pay a portion of the full course fee to Pivotal Education while the NSW Government pay the balance. Eligibility criteria apply.

Depending on your concession eligibility, past qualifications, and your experience, your fee will be calculated and confirmed during the enrolment process.

For further information about eligibility and explanations, visit smart and skilled

Subsidised prices

Traineeship$1000 (or $0 if eligible for NSW smart and skilled Fee-free traineeship)
Concession $240
First Qualification $2,410
Second Qualification$2,900

Non-subsidised Prices

Total Course fee $9,250
Payment OptionsFee for Service Payment Plan Available

This option is available in some circumstances and must be negotiated with Pivotal prior to the administrative date.

A deposit of $1,000 is payable before the administration date.


  1. Students who give notice to cancel their enrolment more than 10 days prior to the commencement of a program will be entitled to a full refund of fees paid
  2. Students who give notice to cancel their enrolment less than 10 days prior to the commencement of a program will be entitled to a 75% refund of fees paid
  3. The amount retained (25%) by Pivotal Education is required to cover the costs of staff and resources which will have already been committed based on the student’s initial intention to undertake the training
  4. Students who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees.


Students may access the following website for all essential information regarding this Qualifications:


All completed Enrolment Forms go directly to RTO Enrolments, Pivotal Education via email at any time. Enrolment forms in person will be accepted during business hours. Refer to RTO details chart below for contact details and business hours.


RTO Name Pivotal Education
Address Level 8, 80 George Street Parramatta NSW 2150
Telephone 02 9687 9299
Fax 02 9687 9499
Email [email protected]
Website: https://www.pivotal.edu.au/
RTO ID: 90272
Business Hours Monday to Friday – 8:30am to 5:30pm
After Hours Number 1800 664 527